Privacy Policy
This Privacy Policy explains how AXOM MechDesign LLC collects, uses, stores and protects information in the course of providing mechanical design and engineering services and in operating this website. It applies to clients, prospective clients, suppliers, website visitors and anyone who contacts the studio.
1. Introduction
AXOM MechDesign LLC is a mechanical design and engineering services company based in Layton, Utah, in the United States. The studio prepares gear train layouts, bracket packages, tolerance stack studies, shaft alignment checks, prototype fit reviews and drawing revision packages for machine builders and product teams. This Privacy Policy describes the practices that the studio follows when handling personal and project information.
The website at www.axommech.mom is operated by the studio and is maintained as a development project under the developer name AxomMech. The developer name is used in project documentation and source material, while the legal entity that provides services and controls the information described here is AXOM MechDesign LLC. Where this policy says the Company, it refers to AXOM MechDesign LLC, 2538 E 3750 N, Layton - 84040-8484, United States (US).
The studio values clear communication and treats privacy as part of the same discipline it applies to drawings and tolerances. Information about clients and their mechanisms is often commercially sensitive, and the studio handles it as though a competitor might one day ask for it and be refused.
2. Scope of This Policy
This policy applies to information collected through this website, through email and telephone contact with the studio, through proposals and contracts, and through the design and engineering work performed for clients. It also applies to information received from suppliers, fabricators and other professional partners in the course of an engagement.
The policy does not apply to information that a client chooses to share with a third party outside the studio, including fabrication shops that the client hires directly, cloud storage accounts that the client controls, or software platforms that are governed by their own privacy terms. When the studio shares project material with a fabricator in order to obtain a quote or a build, the studio uses the safeguards described in the section on working with suppliers.
If a client provides information about its own employees, contractors or customers, the client remains responsible for having a lawful basis to share that information with the studio. The studio processes that information only for the purpose of delivering the requested services.
3. Information We Collect
The studio collects the information that is needed to respond to an inquiry, prepare a proposal, deliver a design package and maintain business records. The following categories describe what is typically received.
Identity and Contact Information
Names of clients and their representatives, job titles, company names, postal addresses, email addresses and telephone numbers. This includes the name, email address and message content submitted through the contact form on this website.
Business and Billing Information
Billing addresses, purchase order numbers, invoicing contacts and payment records. The studio does not store full payment card numbers on its own systems. Payment card details provided to a payment processor are handled under the terms of that processor.
Project and Technical Information
Drawings, models, photographs, measurement records, tolerance stacks, gear schedules, inspection logs and other engineering material supplied by a client or created during an engagement. This category may contain information about the client products, manufacturing processes and supply relationships.
Communication Records
Emails, call notes, meeting summaries, proposals and revision correspondence associated with an engagement. These records are kept so that decisions can be traced and the work can be explained later.
Website Technical Information
Limited technical information generated when a visitor loads a page, such as the type of browser and device, the referring page and the approximate region derived from network data. The studio does not combine this information with identity records to build advertising profiles.
4. Website and Technical Information
The website is a small, largely static set of pages. It loads its own stylesheet and a short script that controls the mobile navigation menu and a scroll reveal effect. The site does not run advertising networks, does not embed social media trackers and does not contain behavioral profiling tools.
Like nearly every website, the server that hosts these pages records basic request information in a log. A typical log entry may include a date and time, the requested page, a response status, the browser identity string and the network address from which the request arrived. These logs are used to keep the site working, to diagnose errors and to protect against abuse.
The contact form on this website does not transmit a message to a server operated by the studio. When the form is submitted, the browser prepares an email message addressed to memo@axommech.mom and opens the email application on the device. The message is sent only when the visitor chooses to send it from that application. Until that point the content remains on the device.
5. Project and Engineering Information
Engineering information deserves special care because it often contains the value of a client product. The studio treats drawings, models, tolerance studies and process notes as confidential material. Access is limited to the people who need the material to perform the work, and the material is stored in accounts protected by individual credentials.
When a client sends a model or drawing, the studio may convert it into a derivative file, such as a print, a layout sheet or a spreadsheet. Derivative files inherit the same confidentiality as the source. When an engagement ends, the studio may keep a compact record of the work for the retention period described later in this policy, but it does not reuse client geometry in unrelated projects.
The studio does not publish client names, product images or drawing excerpts without written permission. If a client asks the studio to describe an engagement in a proposal or a case note, the studio will agree the level of detail in advance and will honor a request to remain anonymous.
6. How We Use Information
The studio uses information for the following purposes, each of which is connected to the delivery or improvement of its services.
- Responding to inquiries, scheduling calls and preparing proposals for prospective clients.
- Planning and performing design work, including gear train layout, bracket package design, tolerance analysis, shaft alignment and fit reviews.
- Preparing invoices, maintaining accounting records and meeting tax and business reporting obligations.
- Coordinating with fabricators, inspectors and suppliers who contribute to a client build.
- Maintaining the website, diagnosing technical faults and protecting the site against misuse.
- Preserving a record of engineering decisions so that a later question about a drawing can be answered accurately.
- Complying with legal obligations, responding to lawful requests and enforcing contractual rights.
The studio does not sell personal information, does not rent contact lists and does not use client information to market unrelated products. Information is not used to train public machine learning models, and it is not uploaded to services that reserve the right to use customer content for their own purposes.
7. Legal Bases for Processing
Where data protection law requires a legal basis, the studio relies on one or more of the following grounds.
Contract and Pre-Contract Steps
Most processing is necessary to prepare a proposal, perform a design engagement or administer an agreement with a client or supplier.
Legitimate Interests
The studio processes limited information to run its business, keep records, protect its systems and improve its services. These interests are balanced against the privacy expectations of the people concerned, and the studio limits the processing to what is reasonably needed.
Consent
Where the studio asks for specific permission, such as a request to name a client in a case note, the processing relies on consent. Consent can be withdrawn at any time by contacting the studio.
Legal Obligation
Some records must be retained to meet accounting, tax or regulatory requirements. Information necessary for those records is processed on that basis.
10. Working With Suppliers and Fabricators
A mechanical design engagement often needs a third party to cut, form, machine or inspect a part. The studio treats the selection of those partners as part of its duty to protect client information. Before a drawing is released to a fabricator, the studio confirms that the recipient is the intended party and that the scope of the release matches the task.
Where a client requires a confidentiality agreement with a fabricator, the studio will arrange it and will not release the package until the agreement is in place. Where the studio keeps a standing relationship with a supplier, that supplier is expected to treat client material as confidential, to limit access to the people doing the work, and to return or destroy the material when the job is complete.
The studio does not permit a fabricator to display a client part, drawing or photograph as a sample without written permission from the client. If a supplier asks to use a job as a reference, the request is passed to the client rather than granted on the client behalf.
11. Data Retention
The studio keeps information only as long as it is needed for the purpose for which it was collected, for the period required by an agreement, or for the period needed to meet legal and accounting obligations.
Inquiry records from prospective clients who do not become clients are usually removed or archived after a reasonable period if no engagement follows. Project records, including drawings, tolerance studies and revision logs, are retained for a longer period because a client may return years later with a question about a build, and the studio must be able to answer it.
Billing and tax records are retained for the period required by applicable law. Website server logs are kept for a short period unless they are needed to investigate a security incident. When a retention period ends, information is deleted or irreversibly anonymized. A client who asks for earlier deletion will receive a response that explains what can be removed and what must be kept for legal reasons.
12. Security of Information
The studio protects information with a combination of technical measures, access control and plain working discipline. Accounts that hold client material require individual credentials and are not shared between people. Devices that hold project files are protected by screen locks and full disk encryption where the operating system supports it.
Access to a project file is granted only to the people working on the engagement. When a team member leaves a project, access is removed. Files that move between the studio and a client travel over encrypted connections or through a link that can be revoked. Paper prints are kept in the studio and are not left in shared spaces.
No system is completely secure. If a security incident affects client information, the studio will investigate promptly, take steps to contain the incident, and notify affected clients and any required authority in line with applicable law. Clients who believe they have found a vulnerability in this website are asked to contact the studio directly so the issue can be addressed before public disclosure.
13. Your Privacy Rights
Depending on where a person lives, privacy law may provide specific rights over personal information. The studio honors these rights for everyone who asks, to the extent allowed by law and by its record keeping obligations.
Access and Correction
A person may ask what personal information the studio holds about them and may ask for a correction when something is inaccurate. The studio will respond within a reasonable period and will explain any information that cannot be disclosed because it concerns another person or a protected matter.
Deletion
A person may ask for personal information to be deleted. The studio will delete what it can and will explain any material that must be retained for legal, accounting or dispute purposes.
Portability
Where a right to portability applies, the studio can provide a copy of the relevant information in a commonly used format.
Objection and Restriction
A person may object to certain processing or ask the studio to restrict it. The studio will consider the request and will explain the outcome, including any processing that must continue for a legal reason.
Non-Discrimination
The studio will not deny service, charge a different price or provide a lower quality of service because a person exercised a privacy right.
To exercise a right, contact the studio using the details at the end of this policy. The studio may need to confirm identity before acting on a request, and will not ask for more information than is needed for that confirmation.
14. Privacy for Children
This website and the services of the studio are intended for businesses and professional users. They are not directed at children, and the studio does not knowingly collect personal information from a child. If the studio learns that a child has provided personal information through the website, the material will be deleted promptly.
A parent or guardian who believes that a child has sent information to the studio may contact the studio and request removal. The request will be handled without charge, and the studio will confirm when the deletion is complete.
15. International Visitors
The studio operates from the United States, and information is primarily stored and processed there. A visitor or client located in another country should understand that information sent to the studio may be transferred to and processed in the United States, where privacy law may differ from the law of their home country.
Where a transfer requires additional safeguards, the studio will use appropriate contractual protections and will limit the transfer to what is necessary to deliver the requested service. Questions about a specific transfer can be directed to the studio using the contact details below.
16. Third Party Websites
This website may contain links to the websites of clients, suppliers or professional bodies. The studio does not control those websites and is not responsible for their privacy practices. A link does not imply that the studio endorses the practices of the destination site.
Visitors who follow an external link should review the privacy notice of the destination before providing personal information. If a link from this site appears to lead to an unsafe or misleading destination, the studio welcomes a note so the link can be reviewed.
17. Changes to This Policy
The studio may update this Privacy Policy when its practices change, when a new service is introduced, or when the law requires a different disclosure. When a change is material, the studio will update the effective date shown in this document and will describe the change in plain language.
If a change affects how existing client information is used, the studio will make reasonable efforts to notify affected clients before the change takes effect. Continued use of the website after a change indicates acceptance of the updated policy. A visitor who does not agree with a change should stop using the site and may contact the studio with a question.
18. How to Contact the Studio
Questions, requests and concerns about this Privacy Policy can be directed to the studio using the details below. The studio aims to reply to privacy correspondence within a few business days.
AXOM MechDesign LLC
2538 E 3750 N
Layton - 84040-8484
United States (US)
Email: memo@axommech.mom
Telephone: +18542678588
A person who is not satisfied with the response of the studio may have the right to complain to a data protection authority in their jurisdiction. The studio will cooperate with a regulator that reviews a complaint.